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QVC Operations Forecasting & Planning Analytics – Full Time (Summer Internship 2023)

QVC Operations Forecasting & Planning Analytics – Full Time (Summer Internship 2023)




West Chester

Job Type


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We are looking for an intern for our Forecasting, Analytics, and Operations Planning department. You will have the opportunity to learn Operations forecasting, Planning, data modeling, and analytics functions through the supervision of Business Analytics Lead/ Sr. BA and team. Partner with the Operations Planning staff to plan for short/long term Fulfillment Operations that is critical to achieve our Customer Experience and cost targets.


Forecasting, Operations Planning, and Analytics is a team that works in a fast-paced environment where we interact with many areas of the company including Order Management, Fulfillment, Inbound Supply Chain, Outbound Transportation, Finance, Buying, and Merchandise Planning, to drive operations and support business.  We are the central operations planning team that provides analytics and insights that drive all the CS&E and Fulfillment planning and execution, capacity planning, as well as significant influence on other functions such as Engineering and Inbound Supply Chain. Could lead to a full-time opportunity after graduation.

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way.  QVC offers an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and connects shoppers to interesting personalities, engaging stories and award-winning customer service.  QVC reaches  more than  200  million homes worldwide via its 12 broadcast networks and reaches millions more via  multiple streaming services, websites, mobile apps and social pages.

Job Description:


  • Operational Forecasting and Planning – aid in the creation of short-term forecasts, used to drive resource planning for our network of fulfillment centers and contact centers and develop tools that drive improvement in forecasting accuracy using machine learning methodologies
  • Evaluate and improve machine learning models of unit volume forecast for the fulfillment centers and call volume and AHT for the call centers
  • Performance Reporting and Analysis – support ad hoc report creation and analysis to identify and correct root cause of forecasting and inventory placement related issues
  • Drive business insights through active mining of operations and financial data
  • Represent Forecasting & Planning on specific projects teams with Leadership

Job Requirements:


Must currently be enrolled in an accredited college or university.

  • QVC will consider students who have completed at least four semesters of college in the following majors: Supply Chain, Operations, International Business, Computer Science, Computer Information Systems, Business Administration, Business Management
  • Experience in the following preferred: Supply Chain, Operations, Retail
  • Exceptional attention to detail with strong organizational and time management skills
  • Self-starter, with a drive to work independently
  • High level of interpersonal, communication, and presentation skills
  • Effective focus on process development and continual improvement
  • Experience in administering data in a supply chain system including systems for Transportation, Warehouse Management, Operations Planning, Inventory Fulfillment, or Vendor Management.

Remote work is not permitted in NYC at this time.